This week's episode features Cleveland Clinic’s senior sales and product development manager, Meghan Cassidy. Megan describes how the clinic motivates doctors and all support staff to focus on delivering high-quality care while driving better cost outcomes. She also discusses the growing trend of getting a second opinion and how important it is to do so before making a decision about your healthcare.
What You’ll Learn From This Episode:
2:30 The issues with the healthcare system that the Cleveland Clinic is attempting to fix.
5:13 A lack of communication and an emphasis on competition are two major causes of issues in the healthcare system.
6:48 The Cleveland Clinic's stance on value-based care: sharing risk together.
12:38 The Cleveland Clinic: a one-stop healthcare.
14:33 The upsurge of interest in getting a second opinion, and two options for getting one at the Cleveland Clinic.
16:49 How frequently does the second opinion differ from the first?
17:46 The trajectory of the work that they are doing.
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